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At CREO Kitchens UK, we respect your privacy and are committed to protecting the personal information you provide when using our website, requesting our services, or communicating with our team.
This Privacy Policy explains how we collect, use, store, and protect your personal information. It also explains your rights regarding your data under applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or providing your personal information to us, you acknowledge and agree to the practices described in this Privacy Policy.
CREO Kitchens UK provides bespoke kitchen design, kitchen supply, kitchen installation, fitted bedrooms, wardrobes, media walls, and related interior solutions.
During the process of enquiring about our services, requesting a quotation, arranging a consultation, or purchasing our products, we may need to collect certain personal information to provide our services effectively.
We may collect different types of personal information depending on how you interact with us.
The information we collect may include:
To provide accurate design and installation services, we may collect information relating to your project, including:
When you visit our website, we may automatically collect technical information such as:
This information helps us improve website performance and user experience.
We may collect personal information through various methods, including:
We only collect information that is necessary for providing our services or improving customer experience.
CREO Kitchens UK may use your information for the following purposes:
We use your information to:
We may use your contact details to:
We may analyse website usage and customer feedback to improve:
We may use information where necessary to:
Under UK GDPR, we process personal information based on several lawful reasons.
These may include:
We may process your information where it is required to provide requested services, such as preparing designs, managing orders, or completing installations.
We may process information where it is necessary for our legitimate business interests, including improving services, managing enquiries, and maintaining customer relationships.
Where required, we may request your permission before using your information for specific purposes, such as marketing communications.
We may process information where required to comply with legal obligations.
CREO Kitchens UK does not sell, rent, or trade personal information.
We may share information with trusted third parties only where necessary to provide our services.
These may include:
Any third parties that process information on our behalf are expected to handle your data securely and in accordance with applicable privacy laws.
We take reasonable security measures to protect your personal information from:
While we take appropriate steps to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
We only keep personal information for as long as necessary for the purposes it was collected.
The length of time we retain information depends on factors such as:
When information is no longer required, it will be securely deleted or anonymised.
Under UK data protection laws, you have rights regarding your personal information.
These include:
You have the right to request details about the personal information we hold about you.
You can request corrections if your information is inaccurate or incomplete.
In certain circumstances, you can request that your personal information is removed.
You may request restrictions on how we use your information in specific situations.
You may object to certain types of processing, including direct marketing.
Where processing is based on consent, you can withdraw your consent at any time.
To exercise these rights, please contact CREO Kitchens UK using the contact details provided below.
If you choose to receive marketing communications from us, we may send information about:
You can unsubscribe from marketing communications at any time by contacting us or following the unsubscribe instructions where available.
Our website may use cookies and similar technologies to improve functionality, analyse website performance, and understand visitor behaviour.
Cookies help us provide a better browsing experience and allow us to understand how visitors interact with our website.
For detailed information about cookies, please refer to our Cookie Policy.
Our website may contain links to external websites. These websites operate independently and have their own privacy policies.
CREO Kitchens UK is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of any external websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page with the revised date.
If you have questions about this Privacy Policy or how we handle your personal information, please contact CREO Kitchens UK.
CREO Kitchens UK
